Frequently Asked Questions

My package hasn’t arrived, what should I do?

Please email with your order number and we will investigate this immediately.

Is your packaging recyclable?


Unfortunately, our sachets are currently not recyclable however, our suppliers are working on finding a suitable recyclable option.


Our sachet boxes are recyclable, so please do disposable of them in your yellow bins.

Mailing satchels

Our Sendle mailing satchels are compostable, so please remove the labels and seal before disposing the satchel in your food scrap or green bin.

Who can’t take EOD soups?

Our soups are not suitable for children under 3 years old. They can be used as an additional dietary supplement alongside a nutritionally varied diet for children above this age.

Are they suitable if I have a medical condition?

Our products are safe and nutritious however, we do recommend to consult your doctor if you are taking any medication or have a medical condition.

Can I take your products whilst breastfeeding?

Breastfeeding requires additional calories and nutrients so you can support both yourself and your new baby. We recommend you consume more calories than usual and to not begin a weight loss plan at this moment.

Our soups can be a nice addition to a substantial food plan, but please consult your doctor if you are taking any medication or have any underlying conditions.

How many can I have per day?

For weight loss, we recommend having either our chicken laksa or pumpkin soup powder to replace 1-2 meals per day for best results. Our Tom Yum and Mushroom Miso powders can also be consumed for 1-2 meals per day if a form of protein is added. We like spicy prawns or chicken in ours!

For maintenance and general health upkeep, we recommend having a soup powder every other day; ensuring again, that if subbing in for a meal you add a form of protein into the tom yum or mushroom miso powder.

Why should I take every other day soups?

There are many reasons why you should join the every other day bandwagon to unlock your optimal lifestyle…less bloating, more time spent enjoying life, and less stress in the kitchen…

Our soups also have:

  • Good Source of Vitamins and Minerals
  • 16 added Vitamin and Minerals
  • Gluten Free
  • Dairy free
  • High in Calcium
  • Good source of protein
  • Low Carbs
  • Probiotics
  • Low sugar
  • Naturally Flavoured
  • Plant Based
  • No added Animal products